Thank you for shopping from the official website of Derby Tomhills. We're committed to ensuring your satisfaction with every digital song purchase made on our platform.
Returns:
As all our products are digital downloads of songs, we regret to inform you that we do not accept returns or exchanges. Once a song is purchased and the download link is accessed, it is considered delivered and cannot be returned.
Refunds:
We do not provide refunds for digital song purchases, given the nature of our products. All sales are final. Please ensure that you are certain about your selection before completing the purchase.
Exceptions:
In the event of a technical issue resulting in the inability to download the purchased song(s) after payment, please contact our customer support within 72 hours of the purchase. We will investigate the matter promptly and, if verified, ensure that you receive access to your purchased song(s).
Contact Us:
If you encounter any issues or have questions regarding your purchase, please don't hesitate to contact our customer support team at info@derbytomhills.com.
Policy Updates:
Derby Tomhills website reserves the right to update or modify the Returns & Refunds Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.
By making a purchase on the official website of Derby Tomhills, you acknowledge that you have read and understood this Returns & Refunds Policy.